What is the Wonder Maid Guarantee?

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We guarantee that you will be delighted by the results of your clean. If for some reason you are not just let us know within 48 hours and we promise to send a cleaner back to put it right for free. It’s as simple as that. We don’t pay our cleaners until after this time period, so there is no risk when you book a Wonder Maid clean. If you are still unsatisfied after your re-cleaning, then we will refund your money. No questions asked.

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What does it cost to clean my home?

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We have made it easy to book a cleaner with our flat-rate pricing based on the number of bedrooms in your home. That means you don’t need to try to work out how many hours it might take to make your home sparkle. To view our pricing go to our booking form and select your options. Your price will be displayed instantly at the bottom of the form. There are no surprises with our pricing. It’s as simple as that.

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Why do you charge a flat rate price?

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We charge a flat rate price per number of bedrooms rather than per hour. This means that you know exactly what we promise to provide, and our cleaners keep working until the job is done. As our cleaners clean to a checklist you know exactly what is included in the price. It really is that simple!

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When does flat rate pricing not apply?

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In rare circumstances, we will need to switch a cleaning to a deep clean or hourly service. This only happens if the home is in need of a deep clean (instead of a standard clean) or is extremely large and doesn’t fall under the perimeters of what we consider a normal home. This is why we strongly suggest selecting a deep clean if your home hasn’t had a professional cleaning in more than two months. We will only switch to a deep clean or hourly cleaning with your approval before we begin cleaning. If your home is larger than 3500 SQ FT, give us a call for a custom pricing quote and we’ll work hard to make sure you get the best value on your regular cleanings.

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What services do the cleaners provide?

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We offer three types of cleaning service. A standard clean which is a lighter clean that covers all the important areas of the house, perfect if you book a regular clean with us. A deep clean which is a more thorough clean which we recommend if you house hasn’t been cleaned professionally in the last two months. We can also offer you do move in/move out cleans which includes the spot cleaning of all walls and cleaning inside all of your cupboards. We can also offer you extra cleaning services.

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What services do the cleaners provide?

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We offer three types of cleaning service. A standard clean which is a lighter clean that covers all the important areas of the house, perfect if you book a regular clean with us. A deep clean which is a more thorough clean which we recommend if you house hasn’t been cleaned professionally in the last two months. We can also offer you do move in/move out cleans which includes the spot cleaning of all walls and cleaning inside all of your cupboards. We can also offer you extra cleaning services.

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Tell me about your hourly service?

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We offer hourly services to customers who are looking to accomplish a task or a set of tasks that don’t necessarily fall under a complete house cleaning.

• Need to have one bathroom cleaned thoroughly?

• What about a kitchen?

• What if you just want your walls and windows cleaned?

• After-party clean up help?

Hourly service is your answer! You can hire 1-3 maids for any amount of time to help you get the job done. In the rare event that a customer books a regular cleaning with us and their home doesn’t meet the requirements for our flat-rate pricing, we will call them and inform them that we are switching them to an hourly pricing model to make sure we finish the job and help get their home ready for regular cleanings.

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